INSURANCE
& FEES
INSURANCE
What health insurances do you accept?
We are in-network with these health insurance companies:
• BCBS PPO
• BCBS Choice PPO
• Aetna
• Aetna Student Plans
• United Healthcare
• United Healthcare Student Resources
• Optum
• Meritain
• Allied Benefits
• TrustMark
We do not accept HMOs, Medicare, Medicaid or Community plans.
Our therapists accept different health insurances. Please check their profile page to confirm if they accept your insurance.
Will you check my insurance benefits?
We do not do benefit checks before your first appointment. Please call your insurance company to verify we are in-network as well as your behavioral health benefits.
Here are questions to ask your insurance provider:
• What is my co-pay and/or co-insurance amount(s) for each session?
• Do I have to meet a deductible before my copay begins? If so, what is the cost of each session?
• What is my deductible limit, how much is remaining and when does it reset?
• Is pre-authorization needed prior to beginning services?
• Is there a per year session limit?
• Are LMFTs covered under my plan?
How do I pay for my therapy sessions?
We accept credit cards, HSAs, HRAs and FSAs. We require an active card on file that is stored in a fully compliant PCI system.
When do I pay for my therapy sessions?
In the beginning, we wait to charge the session payment until we receive confirmation from the insurance company about the cost of your session. You will be informed by email of the cost and balance before we process payment to your card on file.
After the initial payment, we will process each session payment within 1 week after your session. You can view charges, billing and change your payment information any time within your client portal.
FEES
How much does a therapy session cost if I am not using insurance?
We are committed to keeping our self pay costs the same as inflation rises.
• 50-55 minute Individual Session (office or video): $135
• 50-55 minute Couple Session (office or video): $160
• 50-55 minute Family Session (office or video): $160
• 30 minute Add-on to session: $65 or $80
What is your cancelation policy?
We require 24 hour notice to cancel a session. We understand that life happens outside of your control, so we do not charge the full session fee for the late cancellation or missed session like other places.
The late cancel fee is $70 which will automatically be charged to the card on file.
Do you provide a Good Faith Estimate?
The No Surprises Act established new protections and disclosure requirements against surprise medical billing. The new law requires healthcare providers and facilities to provide Good Faith Estimates to uninsured, out-of-network, or self-paying clients for services offered when scheduling care or when the client requests an estimate.
What if I can’t afford your self pay fees?
Some of our therapists accept reduced self pay fees based on your need and annual income.